PRIVACY POLICY | PRIVACY NOTICE
This is the privacy notice of TiffinExpress mobile application and TiffinExpress.pk. In this document, “we,” “our,” or “us” refer to strong TiffinExpress.
This Privacy Policy sets out the basis on which TiffinExpress App and TiffinExpress.pk collects, processes and uses your personal data. We are committed to protecting your privacy and personal information. Please read this Privacy Policy carefully to ensure you understand our views and practices regarding your personal data and how we will treat it.
If you choose to use our Service, then you agree to the collection and use of information about this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
COLLECTION OF YOUR PERSONAL INFORMATION
TiffinExpress.pk Site may collect personally identifiable information when you sign up on our membership site as a member of TiffinExpress mobile application and/or https://tiffinexpress.pk. We collect information such as your: Name, Location, Address, E-mail Address, Phone Number.
TiffinExpress.pk may also collect anonymous demographic information, which is not unique to you. We may gather additional personal or non-personal information in the future.
We encourage you to review the privacy statements of websites you choose to link from TiffinExpress site so that you can understand how those websites collect, use and share your information. TiffinExpress is not responsible for the privacy statements or other content on sites outside of the TiffinExpress application and website.
INFORMATION WE COLLECT
We collect information about you directly from you, as well as automatically through your use of our Site.
Information We Collect Directly from You: Certain areas and features of our App and Services require registration. To register, you must provide your First name, last name, Location, email address, password and your credit card information (or other financially-related information) for payment of your order. We may collect information directly from you as a data subject through our technology or third-party integrators. This information may include images that we convert into computer code and non-personally identifiable data based upon biometric information including; ID, age, gender, expression, geolocation, engagement time.
Information We Collect Automatically: We may automatically collect the following information about your use of our site including the length of time you visit and your movement through our Site.
We also may collect the following information: mobile device ID; location and language information; device name and model; operating system type, name, and version; and the length of time that you are logged in.
USE OF YOUR PERSONAL INFORMATION
TiffinExpress collects and uses your personal information to operate its Site and deliver the services you have requested.
The term “personal information” is used here to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous or otherwise does not define a specific user.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require the information that we gather for various reasons including the following:
(i) To understand your needs, provide you with a better service, and respond to your inquirie.
(ii) For internal record keeping.
(iii) For internal analysis.
(iv) To administer and/or provide promotions, programs, products, services and offers for which you provided information (including personal information such as name and credit card number).
All credit card transactions are fully encrypted and will be stored by a trusted third party. Your credit card number will never be shared with our restaurant without your consent.
VERIFICATION OF YOUR INFORMATION
When we receive any request to access, edit or delete personally identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
RETENTION PERIOD FOR PERSONAL DATA
Except as otherwise mentioned in this privacy notice, TiffinExpress keeps your personal information only for as long as required by us:
To provide you with the services you have requested.
To comply with other law, including for the period demanded by our tax authorities.
To support a claim or defense in court.
LOG DATA
We want to inform you that whenever you use our Service, in a case of an error in the App or website, we collect data and information on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, information, information about your transactions/activities (e.g., searches performed), promotional offers (e.g., coupons/discounts) that were viewed and/or downloaded and other information. We may obtain such information through cookies and other tracking technologies. (See Section below titled, “Cookies and Other Tracking Technologies.”). The configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics can also be logged.
SECURITY OF YOUR PERSONAL INFORMATION
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our Application / Website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information are never sent via email.
TiffinExpress may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our App and site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
We secure your personal information from unauthorized access, use, or disclosure. TiffinExpress uses the following method for this purpose:
SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
TiffinExpress has deployed reasonable security protocols that protect our products and services from being hacked or tampered with by 3rd parties. We encrypt our connections with some of the same technology used by banks to protect our information.
COOKIES AND OTHER TRACKING TECHNOLOGIES
When you visit the Site, we may use, or authorize third parties to use, “cookies” and similar technologies (e.g., web beacons, pixel tags, etc.) (“Tracking Technologies”) to help us recognize and serve you better by collecting information about you, your online behavior, your computer, or your mobile device. Such information may include, without limitation, (i) the type/version of browser, operating system and software you are using (and when you update any of these), (ii) your geographic location, (iii) the pages/apps you visit, (iv) How long you visit each page/app, and (v) other information about how you interact with the Site. Cookies are small files that contain information sent by a website that is saved on your computer’s hard drive. You may delete cookies from your computer or set your browser to reject cookies. However, doing so may limit some functionalities of our Site. Also, blocking or deleting browser cookies may not block or delete other types of cookies including flash cookies. For additional information about browser privacy preferences, please consult the “Help” section of your browser.
TiffinExpress uses cookies in the following ways:
To track how you use our website.
To record whether you have seen specific messages we display on our website.
To keep you signed on our site.
To record your answers to surveys and questionnaires on our site while you complete them.
To log the conversation thread during a live chat with our support team.
PERSONAL IDENTIFIERS FROM YOUR BROWSING ACTIVITY
TiffinExpress may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the TiffinExpress application / Website. TiffinExpress site record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our websites, such as the type of computer or device and the screen resolution.
TiffinExpress uses this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
